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Returns and Refunds
At Biofilm Clear, we prioritize your satisfaction. As a small, owner-managed business, we take pride in providing high-quality products and exceptional service. If for any reason you're not completely satisfied with your purchase, we're here to make things right—no questions asked.
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Hassle-Free Returns and Replacements
You have 30 days from the date of purchase to return your product or request a replacement. Whether you’re looking for a refund or a new product, we’ll cover all return and shipping costs.
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Returns: If you're not satisfied with your product, simply contact us, and we'll arrange for a refund to your original payment method.
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Replacements: If you'd prefer a replacement, we’ll ship it to you at no extra cost.
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How to Return or Request a Replacement
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Contact us at info@blueskybio.science with your order number, and let us know whether you’d like a refund or a replacement.
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We’ll provide a prepaid return shipping label for you to send the product back to us, or arrange for a replacement to be shipped immediately.
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No Questions Asked Guarantee
We believe in keeping things simple. If you're unhappy with your purchase for any reason—whether it’s not what you expected, or it just didn’t work for you—let us know, and we’ll make sure you’re satisfied. Your trust and happiness are what matter most to us.
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Small Business, Big Commitment
At Biofilm Clear, we’re more than just a business—we’re people who care about your well-being. Your support means the world to us, and we’re committed to providing products you can trust. If there's anything we can do to improve your experience, please don’t hesitate to reach out.
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Contact Us
Have questions or need assistance? Email us at info@blueskybio.science . We’re always here to help!