Privacy Policy
Effective Date: 1/1/2024
At BiofilmClear.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website and purchase our products. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of personal data when you interact with our website. This may include:
Personal Information: Such as your name, email address, shipping and billing address, phone number, and payment information when you place an order.
Automatically Collected Information: Such as your IP address, browser type, device information, and browsing behavior through cookies and similar tracking technologies.
Communication Data: Information you provide when contacting us via email, live chat, or customer service inquiries.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders.
To provide customer support and respond to your inquiries.
To send transactional emails related to your purchase (e.g., order confirmations, shipping updates).
To improve our website and user experience.
To send marketing communications, if you have opted in to receive them.
To comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party companies that assist in operating our website, processing payments, shipping products, and other essential business functions.
Compliance with Laws: If required to do so by law, or in response to valid legal requests (e.g., subpoenas or court orders).
Business Transfers: In the event of a merger, sale, or acquisition of all or part of our business, your personal information may be transferred as part of that transaction.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You can request a copy of the personal information we have about you.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal information, subject to certain legal limitations.
Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in our emails.
If you are a resident of the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority if you believe we have infringed your privacy rights.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These cookies collect information about your use of our website and allow us to:
Remember your preferences and settings.
Analyze site performance and traffic patterns.
Provide personalized content and advertising.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure.
7. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal data, we will delete that information immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@blueskybio.science
Address: 4016 South Third Street#1175 Jacksonville Beach, FL 32250 USA